FREQUENTLY ASKED

Questions

Do you travel?

Yes, we love to visit new places! We are happily available to travel for your wedding and would love to chat more details with you.


Will there be a watermark on the visual media?

Every photo and video we release are sold as high resolution unless otherwise stated in the contract.


I would love to book you for my wedding. What are the next steps?

We would be honoured to capture your wedding! Once you’re ready to book your wedding, a $500 non-refundable deposit is required + a signed contract to secure your wedding date. Then, you are officially booked!


I cannot wait to see my wedding production! When will they be ready?

All photos are professionally edited and processed with care. Wedding photos are delivered approximately 4-6 weeks after your wedding. Engagement sessions are delivered within 3 weeks following your session. 

Be sure to follow our Instagram and Facebook page since we usually try to post a few sneak peaks there.


How many photos will we get back?

Every wedding is a little different, but you will receive on average 500+ photos for a full day of coverage.


Can you stay for longer?

Yes, we can stay extra hour(s) at your reception. Please ask us on our additional hours charges.


Can we add albums later?

Absolutely! As long as you have the high resolution files, we can design an album based on your requirements.


Will you require food and drinks?

For any wedding over 5hrs coverage, our team will require some food and drink. We certainly do not expect the same meal as your guests, but if we do, it will make us feel very appreciated.


Can you hold on to our wedding date?

We can only hold wedding dates once a signed contract and booking fee has been completed.


I want to see more of your work. What should I do?

We would love for you to follow our Instagram and Facebook page to see all our latest work. If you are looking for tips on anything wedding, check out our blog posts on our website. We have a lot of great information there for you. 

If you have any questions, please feel free to contact us at weddings@icebergmedia.com.au